Privacy Policy
Last updated 26 October 2026
1. Scope
This policy explains how the Singapore Interactive Gaming Authority ("SIGA") collects, uses and protects personal information when you use siga.im, submit a licence application, contact us, or interact with the validation seal.
2. Information we collect
- Application information: company details, contact names, business email addresses, website domains and the content of your submission.
- Verification data: licence numbers, domains and search terms used in the public register.
- Technical data: IP address (stored in hashed form for security and audit purposes), browser type, timestamps and pages requested.
- Seal events: the embedding domain, event type and a hashed IP address when a seal is requested.
3. How we use information
We use information to assess and administer licence applications, operate the public register, detect and prevent misuse of the seal, maintain audit trails, respond to enquiries and comply with legal obligations.
4. Lawful basis
Processing is carried out in pursuit of our public mandate and legitimate interests in regulating interactive gaming, in performance of contractual or pre-contractual steps with applicants, and to comply with legal requirements.
5. Sharing
We do not sell personal information. Information may be shared with regulators, law enforcement or professional advisers where required by law or necessary to protect the integrity of the licensing framework. Public licence records contain corporate information only.
6. Retention
Application and licence records are retained for the duration of the licence and for a reasonable period afterwards to meet legal, regulatory and audit requirements. Technical logs are retained for a limited period.
7. Security
We apply appropriate technical and organisational measures, including access controls, encryption in transit, hashed network identifiers and audit logging. No system can be guaranteed to be entirely secure.
8. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you. Requests can be sent to [email protected].
9. Contact
For privacy enquiries, contact [email protected].